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case study

Designed an organisation-wide bespoke assessment centre process

John Hamilton 4th April 2017 Filed Under: assessment, case study

assessment centre ratings

This leading food products group has several factories across the UK. Each plant has its own General Manager and a HR Manager, responsible for local recruitment. The group wanted to standardise its recruitment process for all management level staff, and required the design of a bespoke assessment centre approach to replace the variety of techniques employed across […]

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Recruiting a full sales team

John Hamilton 2nd March 2016 Filed Under: case study, recruitment

recruiting sales team

A B2B supplier of high value, capital goods asked us for support in recruiting a team of sales people for a specific project. The business was launching a new range and needed to rapidly increase awareness and achieve penetration in its target market. We were asked to suppor the compnay in recruiting a full sales […]

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Sales training for technical specialists

John Hamilton 29th February 2016 Filed Under: case study, development

Sales Training post it on a desk

How we provided sales training for technical specialists without calling it “sales training”. When a large software company decided to move the responsibility for selling maintenance and upgrade packages from the sales team to the technical project management staff, it didn’t expect the outcome.  The board of directors decided it was important to keep the […]

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A sensitive leadership restructuring

John Hamilton 18th November 2015 Filed Under: assessment, case study

talent community

The one where we managed a sensitive leadership restructuring process A public sector organisation needed to undertake a significant leadership restructuring at the most senior level, bringing about major change and reducing the headcount of the operation. In a changing political environment and with drastically reduced funding, it was clear that “what worked before” for […]

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Creating a talent pool

John Hamilton 18th November 2015 Filed Under: assessment, case study, recruitment

talent pool

The one where we created a talent pool of staff to build capacity A UK university had an ongoing requirement for high quality administration staff for the various faculties and departments across the large organisation. It found it was advertising for the same types of skills in the local press every week with considerable duplication – there […]

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Improving leadership effectiveness

John Hamilton 18th November 2015 Filed Under: case study, development, leadership

leadership effectiveness

When the management team got more than they bargained for.. The new Managing Director of a large manufacturing group requested our help in understanding and improving leadership effectiveness among his board and senior management team. It was important to begin with a full understanding of each of the individuals in the team – their strengths, preferred styles […]

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Resolving office conflict

John Hamilton 17th November 2015 Filed Under: assessment, case study

resolving conflict

When the MD nearly fired the new Sales Director An IT Consultancy appointed a new Sales Director. It quickly became apparent that there was a clash of styles between the Sales Director and the existing Operations Director. Their frequent conflict, and the tension this created, began to affect staff and other members of the board. It also had […]

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Assessment for reorganisation

John Hamilton 11th September 2015 Filed Under: assessment, case study

company reorganisation - don't throw the baby out

When we made sure a reorganisation didn’t lose good people. When making cuts or restructuring, it’s possible that you might have to lose some good people along the way. However, it’s important to check that you are making the right decisions. Otherwise you run the risk of throwing the baby out with the bath water. A […]

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A tight recruitment brief

John Hamilton 11th September 2015 Filed Under: assessment, case study, recruitment

recruiting for your business

When a client needed specific skills in their new appointment. A high profile Business to Consumer service organisation was recruiting a Director of Communications and Customer Services into a “lion’s den” of an appointment. The company was making the headlines for all the wrong reasons, there were significant industrial relations issues and customer satisfaction was […]

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